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Privacy & Cookies

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect, use and store the following information:

  • Personal information (such as name, gender, date of birth, address, card payment details)
  • Contact information (such as telephone number, email address, postcode)
  • Information you share with us (information you provide us for publication online, or information contained within or relating to communications with us)
  • Computer information and browsing habits (IP address, browser version and type, operating system, geographical location, navigation and length of visit, page views on our site, source of referral, exit pages, activity on our site, interests and preferences)
  • Any additional personal information you send us.

You must not provide us with another person's personal information without having obtained their consent to disclose and process their information in accordance with this policy.

What we do with the information we collect

We require this information to provide our service, understand your needs and improve our service, and in particular for the following reasons:

  • internal record keeping
  • to improve our products and services
  • periodically sending out promotional emails about new products or services, special offers or other information which we think you may find interesting using the email address which you have provided.
  • contacting you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We may disclose your data to third parties subject to “Third party sites & services” below, or when required or permitted to do so by law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more information, please see our cookie policy.

Links to other websites

We may provide links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third party sites & services

Third parties may have access to some of your data as we may utilize other parties sites and services for matters including, but not limited to, processing of payments, delivering goods and services, marketing and advertising.

Third parties will only be permitted to use your data to the extent needed to carry out their services under our request.

Acquisition or change in ownership

In the event that this website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.

Controlling your personal information

You may choose to restrict the use of your data when using our site or services. This may include:

  • data usage for direct marketing purposes
  • sharing data with third parties.

You can also restrict your internet browser’s use of Cookies when browsing our website.

You may request details of personal information which we hold about you. A fee will be payable. If you would like a copy of the information held on you please write to us.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.